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Customer Service

CUSTOMER SERVICE
At trend:notes, we prioritize the wholesale buyers and shop owners who stock their stores with our merchandise. Providing stellar customer service is as essential to us as offering of-the-moment apparel and irresistible trends. Our business concept relies on a successful, trusting relationship between trend:notes and our wholesalers.

You trust us to supply you with unbeatable attire that will keep your customers coming back, and we trust you to make us your #1 online wholesale fashion source.



GOLD STAR TREATMENT
As a distributor, everything we do is designed to simplify life for our customers. For example, we're happy to offer second-day shipping after your order processes, which may take 24-48 hours after you place it. In some locations, we're even able to offer same-day shipping.

We're also happy to provide our wholesale buyers with their own inventory system that clearly details their inventory, including TBO and WABC. Not only does that allow you to check out what you have in stock, what's running low, and what's popular, but it's also helpful to have a record of your purchases in case you have to return any items.

trend:notes tries to make returns as effortless as possible, but please be aware that all sale items are final. They are not eligible for exchanges, refunds, or returns. After receiving your package, you have three days to inspect the order for defects. At that point, you can notify us about the problem in writing at return@trendnotes.com. Please include the name of your company, your order number, the affected pieces, and a photo of the damages. After our returns department reviews your email, we will send out an RA number and label, if applicable. Check that all the tags are attached before returning the defective clothing.

Our wholesalers love us for the quality of our merchandise, our speedy shipping times, and our style inspiration. Isn't it time you made trend:notes your wholesale clothing distributor?

SIGN UP NOW
Sign up with trend:notes ASAP to start reaping the benefits of a subscription with us. Our wholesale boutique style wholesale buyers have access to our on-point style forecasters, to-die-for lookbooks, and merchandise from more than 100 vendors in LA's famed Fashion District.

We have all the tools you need to launch a stellar shop with wholesale clothing prices. Let us prep you for success by inspiring your boutique aesthetic, providing you with the latest designs, and showing you how to build a better business in the racks and behind the scenes.



HOW-TO
You can sign up at absolutely no cost. A subscription with us is free. Use the name of your business, clothing store, or boutique when you subscribe. We will take a few days to authenticate your information. Once that happens, you're in, and trend:notes welcomes you with open arms.

WHAT YOU GET
Your trend:notes subscription gives you access to our wholesale clothing prices, allowing you to set an inventory budget. From there, take advice from our style forecasters and browse through our boutique style wholesale selection of dresses, tops, bottoms, plus size apparel, and more. With the help of our trend readings and biweekly bestseller updates, you can find out what's topping the style lists regionally and nationally.

Between our fast shipping times, up-selling opportunities, and edgy editorial photographs, trend:notes has the know-how and the tools to assist shop owners and wholesale buyers who want to become known as trendsetters. We specialize in style forecasting for best sellers, after all. Are you ready to find out why we're the #1 online wholesale fashion source?